Effective date Jan 11, 2023 This Privacy Policy applies to the sites and apps where it appears. This Policy describes how we treat personal information on the websites and apps where it is located. Your use of this website indicates that you agree to our collection, disclosure, use, of your information as described in this Privacy Policy. This includes Fix My Nest Home Security, Solar, and Home Improvements services. It also applies to our mobile sites and apps..
For example, if you inquire about our home improvement services, we will gather additional details, including information about the areas you wish to enhance in your residence. If you express interest in our solar services, we will collect additional information about your property and energy needs. Should you seek information about our home security services, we’ll gather relevant details pertaining to your home and security preferences.
We also obtain information about your current home services coverage. Our data collection extends to usage patterns and device/location information. While using our website, we may gather information about the browser you’re utilizing, track the site you originated from, and observe the sites you visit upon leaving our platform. In our app, we may collect data regarding your location, including saved locations, utilizing various technologies such as GPS and Wi-Fi. If you use our mobile app, we may access your device’s location information in the background. Device identifiers may also be collected.
When using our app, we capture insights into your preferences and habits related to home improvement, solar, and home security services. This may involve utilizing your device’s location services, accelerometer, screen on/off, and gyroscope. Additionally, you have the option to grant access to your device contact lists or other social media contact lists. It’s important to note that as the app may not always distinguish between driver and passenger roles, it may record preferences and habits even when you’re not the primary user.
We gather information through various means to enhance your experience with our Home Security, Solar, and Home Improvement products at Fix My Nest. Directly, we collect data when you interact with our website, request product information, or register for our app. Passive collection involves tracking tools like cookies and web beacons on our platforms and emails. Our mobile apps also collect device details and background location data if enabled. Third parties, including business partners and social media platforms, contribute additional information. We combine data from various sources to better understand and personalize your experience. At Fix My Nest, we are dedicated to ensuring a seamless and tailored interaction with our products. For privacy-related inquiries, refer to our policy or contact us directly.
We utilize information to address your inquiries and provide relevant responses. For instance, Fix My Nest and our partners use your details to offer information about home security, solar, and home improvement products tailored to your interests. Additionally, we use this information to enhance our products and services, aiming to improve your overall experience. For security purposes, we employ your data to safeguard our company, customers, websites, and apps. In the realm of marketing, we may share information about new features, updates, and special offers related to home security, solar, and home improvement. By submitting your email and/or phone number, you authorize periodic contact, including via auto-dialer and pre-recorded messages, regarding quote requests, website/app services, and offers we believe may interest you. To manage communication preferences, please refer to our choices section. We may also permit partners to share details about new products and special offers, including those related to our services. Communication may extend to account-related matters, feedback, policy updates, and terms. Push notifications may include updates on home-related offers and services. Regarding driving scores, if applicable, we calculate this based on your interaction with our app and may share relevant habits with business partners for personalized offers. All practices adhere to relevant laws and regulations.
At Fix My Nest, transparency and respect for your privacy are fundamental to our commitment. In the course of offering you a wide range of home products, including home improvements, home security, and solar solutions, we may find it necessary to share certain information with third parties. Rest assured, our practices adhere to the regulations and principles set forth by Jornaya and the Telephone Consumer Protection Act (TCPA).
We may share specific categories of information with carefully selected third parties to enhance your experience and provide you with the most relevant services. This may include sharing contact information, demographic data, and website usage information. We do this to improve the quality of the services we offer and to ensure that you receive valuable, tailored information about the products and services you’re interested in.
Your privacy is of utmost importance to us at Fix My Nest. Before sharing your information with third parties for marketing purposes, we will always obtain your prior express written consent, fully complying with TCPA requirements. We are committed to safeguarding your data and ensuring that our third-party partners also adhere to industry-standard security measures. We respect your choices, and you can always opt out of our information-sharing practices. For more information on how to do so, please refer to our “Opt-Out” section within this Privacy Policy. Your trust and privacy are our top priorities, and we’re here to answer any questions or concerns you may have regarding our information-sharing practices.
In case you opt out of marketing communications from our business partners with whom we’ve shared your information, you’ll still receive marketing communications from Fix My Nest and other business partners with whom your information has been shared. If you wish to halt the sharing of your information with third parties for their marketing purposes, you can contact us at info@fixmynest.org. Our commitment to your privacy extends to your ability to control cookies and tracking tools, and we provide you with the option to manage these. Additionally, you can customize settings on your mobile devices to, for instance, disable the GPS locator or push notifications, allowing you to maintain greater control over your privacy. Your privacy choices are of paramount importance to us, and we are unwavering in our dedication to provide the best possible experience while respecting your preferences and adhering to regulations.
brYOUR CALIFORNIA PRIVACY RIGHTS Consumers residing in California have certain rights with respect to their personal information under the California Consumer Privacy Act or (“CCPA”) (California Civil Code Section 1798.100 et seq.) and the “Shine the Light” Law (California Civil Code Section 1798.83). If you are a California resident, this section applies to you. California Consumer Privacy Act Additional Disclosures Related to the Collection, Use, Disclosure and Sale of Personal Information Collection and Use of Personal Information: In the Preceding 12 months, we have collected the following categories of personal information: identifiers, categories of personal information described in subdivision (e) of Section 1798.80 Including financial information, commercial information, biometric information, internet or other electronic network activity information, geolocation data, professional or employment-related information, education information, and inferences draw from any of the information identified. For examples of more specific information we collect and the sources of such collection, please see “We collect information from and about you” and “We collect information in different ways” above. We collect personal information for the business and commercial purposes described in “We use information as disclosed and described” above. Disclosure of Personal Information: We may share your personal information with third parties as described in the “We may share information with third parties” section above. In the preceding 12 months, we may have disclosed the following categories of personal information for business or commercial purposes: identifiers, categories of personal information described in subdivision (e) of Section 1798.80 including financial information, commercial information, biometric information, internet or other electronic network activity information, geolocation data, professional or employment-related information, education information, and inferences draw from any of the information identified. Sale of Personal Information: California law requires that we provide transparency about personal information we “sell,” which for the purposes of the CCPA, means scenarios in which personal information is shared with third parties in exchange for valuable consideration.
In the preceding 12 months, we have “sold” the following categories of personal information: identifiers, categories of personal information described in subdivision (e) of Section 1798.80 including financial information, commercial information, biometric information, internet or other electronic network activity information, geolocation data, professional or employment-related information, education information, and inferences draw from any of the information identified. California consumers above the age of 16 have the right to opt out of these sales at any time. We do not knowingly sell personal information about consumers under the age of 16. Please visit our “Do Not Sell My Info” webpage to learn more about how we sell information and to make an opt-out request.
Your Consumer Rights If you are a California resident, you have the right to (1) request more information about the categories and specific pieces of personal information we have collected, sold and disclosed for a business purpose in the last 12 months, (2) request deletion of your personal information, (3) opt out of the sale of your personal information, if applicable, and (4) be free from discrimination for exercising your rights under the CCPA. You may make these requests by submitting a request here or by calling . To opt out of sales, you can visit our “Do Not Sell My Info” webpage. We will verify your request by confirming at least two pieces of personal information, including contact information, you provided in submitting your form. To designate an authorized agent to exercise these rights on your behalf, send an email with your request to …
We store information in the United States. Information we maintain may be stored within the United States. If you live outside of the United States, you understand and agree that you are transferring your information to the United States. Our platforms are subject to U.S. laws, which may not afford the same level of protection as those in your country. We may link to other sites or apps from our websites, platforms, or share information with third parties we don’t control. If you click on a third party link, you will be taken to another website or platform we do not control. This policy does not apply to the privacy practices of that website or platform. Read other companies’ privacy policies carefully. We are not responsible for these third parties. Our site may also serve third party content that contains their own cookies or tracking technologies. To learn more, click here. We do not control the use of those technologies. Feel free to contact us if you have more questions. If you have any questions about this Policy, please email us at . Mailing address: 704 N King St. Ste 500 Wilmington DE 19801DUNS 112150053EIN 82-5407581 Global delivery centers located across Asia and the USA.
We may update this Policy. From time to time we may change our privacy policies. We will notify you by email or by means of a notice on the website or app of any material changes to our Policy as required by law. We will also post an updated copy on our website. Please check our site periodically for updates.© 2023 Fix My Nest. All rights reserved.